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Formation of the contract

Orders placed by the customer via the site bind the customer as soon as they are validated by clicking on the “validate my basket” button. As a provider of the activity? Airmax can provide an invoice to the customer upon request marked “paid”. Any order implies acceptance of these general conditions? that the customer acknowledges having consulted. The information contained on the website allows the customer, before concluding the contract, to know exactly the essential characteristics of the service he wishes to order.

Conditions of exercise of the activity

The Beneficiary is informed that the progress of the activity may be subject to possible modifications due either to an event beyond the control of the service provider (weather, organizational or implementation conditions), or to decisions of the competent authorities. concerned (security). The Beneficiary will be informed, as far as possible, by the service provider of these modifications.


Insurance included
This insurance includes basic personal accident and detailed civil liability coverage.

Additional or complementary insurance

It is up to the customer, who considers that the level of guarantees that we offer with regard to the activity carried out and their personal social protection, is too low, to take out additional guarantees. The prices indicated are expressed in EUROS and per person except exception.


They do not include services not expressly included in the registration form.
All orders, whatever their origin, are payable in EUROS.
Airmax reserves the right to refuse to honor an order from a Beneficiary who has not fully or partially paid a previous order or with whom a payment dispute is in progress.


Registration implies full and immediate payment of the price.
The customer chooses the payment method from those offered by this site: check, credit card, cash.
The following are not considered debt release: the issuance of a bank card number until the agreement of the payment center has been given, or a check or transfer until these are not debited.

Payment by check is only possible for checks in EUROS drawn on a French bank.
The check must be made payable to Airmax and sent to the address of its head office: Airmax, 51 chemin de l'église 74290 ALEX.

Bank card
Payment is made in accordance with the terms of the general SSL payment system and according to the specific technical terms of the transaction (agricultural credit) in accordance with its conditions of use of this service, the customer's payment is made in a secure manner. the environment, under its exclusive control.
If payment authorization is refused by the bank, the order will be canceled.
Credit card numbers are not disclosed.
Online payment on our site is subject to a security system.
All information regarding your Bank Card is highly secure by encryption and cannot be intercepted by third parties.


Non dates service
The Consumer Code offers the consumer a right of withdrawal for a period of 7 days, from acceptance of the offer, during an online purchase allowing them to obtain a refund or exchange of the product . The seller can keep the sum of 15 euros, to cover shipping costs and bank charges.
The purchase concerns an undated service and is in the form of a gift voucher valid for up to 12 months.

Dated service
Article L.121-20-4 provides that leisure services which must be provided on a given date do not fall within the scope of the 7-day right of withdrawal. Any withdrawal must be made within 48 hours before the flight by LR-AR to the following address:

Airmax, 51, chemin de l’église 74290 ALEX


Cancellation by the customer:
Any notification of cancellation must be made by LR-AR if you have taken out cancellation insurance at the following address:

Airmax, 51, chemin de l’église 74290 ALEX

Cancellation by us:
We may exceptionally be forced to cancel the program if:
  • Security or organizational conditions require it
  • In the event of normally unpredictable events (meteorology).
Under no circumstances can we be held liable and the activity will be postponed to a later date.


Modification by us:
We may be required to modify an element of the program due to circumstances which are not attributable to us, for climate reasons, reasons motivated by the general interest, or even the safety of participants. Under no circumstances can we be held liable for this.

Dispute - Consumer mediator

In the event of a dispute between the Client and the company, they will attempt to resolve it amicably (the Client will send a written complaint to the professional or, where applicable, to the professional's Customer Relations Department). In the absence of an amicable agreement or in the absence of a response from the professional within a reasonable period of one (1) month, the consumer Customer within the meaning of article L.133-4 of the Consumer Code has the possibility of contacting, free of charge, if a disagreement persists, the competent mediator is included on the list of mediators established by the Commission for the Evaluation and Control of Consumer Mediation in application of article L.615-1 of the Consumer Code, namely: The Professional Mediation Company

24 rue Albert de Mun - 33000 Bordeaux

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